Policies & Procedures

(including our Complaints Procedure, Privacy Notice and SEN Information Report )

 Click on the links below and you will be directed to a pdf which you can view, save or print if you choose. Alternatively you may contact the academy office in person.

Parental concerns

We do our best to resolve any concerns that may arise quickly and informally.

Sometimes just a discussion with with your child's teacher can resolve any queries or worries that you may have.

Our Senior Staff are also available to help you if necessary.

In the very rare event of an unresolved concern, the Academy also has a formal Complaints Procedure.

Complaints Procedure:

Should you wish to make a complaint, please first read our Complaints Procedure and then, if appropriate, complete and return a Complaint Form

 Please post your completed and signed Complaint Form, or drop it in by person to the Academy Office at 40 The Ride, Enfield EN3 7GB, where it will be processed and responded to accordingly.